Family History during the Pandemic

Our Virtual Helpdesk

While the Covid-19 epidemic prevents us from providing our Helpdesk at Manchester Central Library, we have set up a Virtual Helpdesk to provide remote support to those with Manchester or other research problems. We also have a series of short videos and hope you will find these helpful. To contact our virtual Helpdesk, click the button below to submit an enquiry to our virtual Helpdesk

"We may not be in the library but we are still running a great service"

Hints from the Helpdesk


Our Helpdesk at Manchester Central Library is closed for the time being, so our wonderful, friendly helpdesk volunteers have turned their attention to creating these free videos to help you with your research.

What can you discover in the 1911 census and how can you get the most out of the 1841 census? Find out more about the GRO records and the National Archives Research Guides, watch our presentation on DNA, organise your files on your computer and learn a lot about your digital legacy. Seasoned reserchers will also enjoy these videos from our helpdesk volunteers!

A New Pace

Our Virtual Helpdesk

"Changing Times" aptly describes life during the pandemic and our Helpdesk provision had to change in accordance with each change of regulation. Our Blog for October "A New Pace" sheds more light on what we provide and how our volunteers continue to provide help to family researchers.

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